Like MozyPro, Carbonite is a data back-up service and operates in a very similar manner. What is the difference between MozyPro and Carbonite service offerings? Call us on 1890 944 532 or email us on How do I setup Carbonite and configure my back-ups?Ī Quick Start User Guide for using Carbonite is available here: You can contact the MyBusinessToolkit customer service team if you need help restoring your MozyPro data from a computer or device you no longer have access to.
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You can still install Carbonite on your new Computer or device. click here My Data is stored on a Computer I cannot access, what can I do? The email will also contain useful links to guides as well as a tutorial video of the steps you will need to take to download and install Carbonite. You will receive an email from MyBusinessToolkit which will provide the Download link along with
Both services MozyPro and Carbonite can operate in parallel until 30th June to allow you time to fully protect your data. You must back-up your data afresh with Carbonite, this will involve restoring data from MozyPro onto your device and then reselecting data to be backed up using Carbonite. Due to the differing security encryption techniques it is not possible for us to migrate your data across to Carbonite. Can you migrate my MozyPro data to Carbonite? Yes, Carbonite is the back-up service we will be providing. Is Carbonite the only back-up service available as an alternative? To continue to have your data protected, you will need to download and install Carbonite with your Activation code. If I don’t upgrade, what will happen to my existing data I have backed up with MozyPro?Īll data backed up with MozyPro will be deleted after 30th June 2020.
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We are offering an upgrade to an enhanced and more performant product with Carbonite on the same terms you have with MozyPro. Please ensure you have upgraded to Carbonite before this time to avoid any data loss. Important Note: The MozyPro service will stop working on the 1st June 2020 and all data previously backed up with MozyPro will be removed by the 30th June 2020. However, as with all things it has now reached end of life and is now being superseded by a much improved and more modern data backup service called Carbonite. MozyPro has been a fantastic and reliable data backup service, supporting and protecting small businesses for many years and is currently included in your MyBusinessToolkit subscription. Help Help Why do I need to upgrade my MozyPro to Carbonite?
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